Contact Oh My Images

Introduction

We're here to help you get the most out of Oh My Images. Whether you need technical support, want to explore partnership opportunities, or simply have feedback to share, we've made it easy to reach the right person on our team.

Pro tip: When contacting us, include as much context as possible (screenshots, prompt text, browser details) so we can resolve your issue faster.

Primary Contact Channels

Choose the contact method that best fits your needs:

1. Email Support

The best channel for troubleshooting technical issues, reporting bugs, or asking detailed questions about our service.

  • Primary email: support@ohmyimages.com
  • Business hours: Monday – Friday, 9:00–18:00 GMT
  • Typical response time: 24–48 hours
  • What to include: Describe your issue, attach screenshots if relevant, mention your browser and device

2. Discord Community

Join our real-time community for quick questions, feature discussions, sharing your creations, and connecting with other users.

  • Discord server: discord.gg/9gHrncuBnS
  • Best for: Quick questions, community support, sharing inspiration
  • Active channels: #general-chat, #support, #showcase, #announcements
  • Average response time: Minutes to hours (community-driven)

3. Social Media

Follow us for product announcements, feature updates, AI art inspiration, and quick tips.

  • X (Twitter): @itshomie1024
  • Best for: Product updates, community engagement, DM for quick questions

Business & Partnership Inquiries

For commercial opportunities, please use our dedicated business contact:

  • Business email: hello@ohmyimages.com
  • Suitable for: Media requests, API integration partnerships, commercial licensing, affiliate programs
  • Please include: Your company name, project overview, proposed timeline, and specific goals
  • Response time: 3–5 business days

Response Time & Availability

We strive to respond to all inquiries promptly:

  • Email support: 24–48 hours during business hours (Mon–Fri, 9:00–18:00 GMT)
  • Discord community: Real-time community support, team members check daily
  • Business inquiries: 3–5 business days for comprehensive review
  • Urgent issues: For critical service disruptions, post in Discord #support and email us simultaneously

Before You Contact Us

You may find immediate answers to common questions in these resources:

  • FAQ Section – Quick answers to common product questions, pricing, and technical issues
  • Privacy Policy – Learn how we protect your privacy and handle your data
  • Terms of Service – Understand our service terms and user guidelines
  • Features Page – Browse all available AI image generation tools and capabilities

Reporting Issues

If you encounter a bug or technical problem, please include the following information in your report:

  • Detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots or screen recordings (if applicable)
  • Browser name and version (e.g., Chrome 120, Firefox 121)
  • Device type (Desktop, Mobile, Tablet)
  • Operating system (Windows 11, macOS 14, iOS 17, etc.)
  • Error messages (if any appear in the browser console)

Last Updated: October 19, 2025

This contact page was updated to provide comprehensive communication channels and support resources.